Community Trigger

Crime and the Community

Crime and the Community – Accountable persons: Chris Johnson (West Midlands Police) & Rob James (Birmingham City Council)

Tackling crime and ASB are at the heart of every CSP’s statutory responsibilities. The priorities within this section will look to ensure that the partnership focuses on the crimes/issues deemed as posing the most risk in the strategic assessment that affect communities’ more visibly and their perceptions of safety.

Key Outcomes:

- A CSP that supports victims of crime, practically.
- A CSP that is well positioned to respond to changes in community tensions.
- A decreased risk of violence in Birmingham through increased reporting of offences, improved understanding of underlying issues and effective management of the causes. - A thorough understanding of how to reduce the impact of the most harmful forms of Anti-Social Behaviour (ASB) and reduce levels of volume ASB.
- An effective collaboration with business communities to tackle priority crimes and ASB, contributing to a prosperous, economically vibrant city.
- Confidence that the CSP is supporting Counter-Terrorism initiatives as fully and effectively as it can.





Improving support for victims of crime and ASB in Birmingham

The CSP will ensure that it is aligned with suitable victims’ services across the city.

Key Outputs

  1. a)  Identify objectives around victim support shared with the OPCC and the BCC Victim’s Champion and how to contribute to a combined approach. To include identification of a victims’ services provider for priority crime types.

  2. b)  Further to CC1(a), embed process that increases referrals into the service providers identified. Consider commissioning to address any gaps in provision.


  • -  Completion of outputs CC1(a-d)

  • -  Increased referrals into victims’ service providers from partners.

  • -  Increased victims satisfaction

  • -  Increased use of Restorative Justice (where appropriate)

  • -  Reduction in re-victimisation


Understanding and addressing the causes of violence which partners consider as causing most concern to the community.

The BCSP will use an evidence based approach to tackle the following forms of violence:

  • -  Weapon-Enabled Violence

  • -  Alcohol Related Violence

  • -  Public Place Violence

    The BCSP will ensure its existing interventions are effective and look to instigate further interventions where gaps in provision exist.

Key Outputs

  1. a)  Identify how the CSP can assist the WMVPA in tackling the priority violence types listed and otherwise monitor WMVPA interventions to ensure continued relevance to CSP priorities.

  2. b)  Review current arrangements, partners and services within the city that contribute to protecting people in Birmingham from the three priority violence types listed and identify how the CSP can add value or bring these services together.


  • -  Completion of outputs CC2(a-c)

  • -  Reduction in three violence types listed recorded by WMP

  • -  Reduction in Assault Related Injury Attendance (Hospital Episode Statistics) in Birmingham


Developing sustainable intervention model(s) to reduce scale and impact of ASB.

The BCSP will develop a system that:

  • -  Improves customer satisfaction following ASB calls for service.

  • -  Manages risks associated with ASB victims.

  • -  Identifies how to reduce demand through

    horizon scanning and repeat demand through

    effective problem solving.

  • -  Enables swift signposting to services that will

    manage vulnerable victims.

  • -  Continues to provide an effective Community

    Trigger plan for ASB complaints.

The forms of ASB of most concern to the BCSP are:

  • -  Neighbour Related ASB

  • -  Environmental ASB and public space


  • -  Substance Abuse ASB

  • -  Youth Related ASB

Key Outputs

  1. a)  Rapid assessment of target cohorts and geographies for interventions aimed at reducing the threat from Neighbour Related ASB, Environmental ASB, Substance Abuse ASB, Youth Related ASB. Consider commissioning responses.

  2. b)  Alongside the BRSP, BEP and cycling initiatives, develop a programme of work to understand the demand and impact of road safety related nuisance including off-road biking and parking around schools. Work to include establishing good practice for multi- agency responses and commissioning activity where required.

  3. c)  Assemble profile of the highest repeat callers and requests for service relating to ASB from WMP, BCC, and housing providers to understand circumstances of high volume and high risk ASB. Findings to include gaps in information sharing, inter-agency standards and protocols, and bespoke responses to victims and offenders.

  4. d)  Identify best practice within partners around reducing risk, reducing demand and improving customer satisfaction for all types of ASB. Provide recommendations for partners to adopt.

  5. e)  Produce ASB seasonality calendar detailing where and when the identified ASB types can be predicted to rise.

  6. f)  Arrange interventions to mitigate risk of ASB rises identified in calendar. Commission services where necessary.

  7. g)  Identify neighbourhoods with most need and determine how genuine, intense and sustained partnership collaboration can reduce the scale and impact of ASB in the area.


  • -  Completion of outputs CC3(a-d)

  • -  Increased ASB customer satisfaction across partners in designated ASB types.

  • -  Reduced repeat callers across partners in designated ASB types.

  • -  Reduction in risk scores at end of call/case compared to beginning (based on whichever risk matrix is adopted).

  • -  Reduced volume of designated ASB calls for service in peak periods identified in ASB calendar.

  • -  (other measures tbc)


Building trust between businesses and the partnership to address the under-reporting of volume offences.

The BCSP will look to fully understand the scale and nature of the following:

  • -  Cyber Crime and Fraud (business related)

  • -  Theft from Shops and Stalls

    Using this understanding, the CSP will support relevant groups/partners in delivering efficient and effective interventions, reducing the occurrence and mitigating risks, thereby improving and sustaining trust.

Key Outputs

  1. a)  Work with the OPCC to understand how the CSP can contribute to improving police and partner responses to Theft From Shops/Stalls. This will consider confidence in reporting, encouraging businesses to target harden themselves, and identifying how to improve access to support services.

  2. b)  Review work of National Police Chief’s Council Crime Against Business Group into reducing shoplifting offences.

  3. c)  Review findings from Birmingham Serious Organised Crime Profile (in production) in relation to Cyber Crime and Fraud to consider

    how the CSP can reduce the occurrences and risks from these crimes.

  4. d)  Work with travel providers to target effective crime prevention advice on priority bus, rail, and metro services.

  5. e)  Consult with Action Fraud to identify what BCSP can practically do to reduce cyber-crime and fraud in Birmingham.

  6. f)  Ensure that BCSPCB are engaged with the OPCC pilot into a Birmingham-wide business victim support service, starting in September 2016.


  • -  Completion of outputs CC4(a-e)

  • -  Increased reports of Cyber Crime and Fraud from Birmingham to Action Fraud

  • -  Increased reporting of TFSS

  • -  Increase in satisfaction from a sample survey of businesses following improvements to reporting services.

  • -  (other measures tbc)


Collaboration between partner agencies to reduce occurrence and mitigate risks associated with issues that affect the local economy in Birmingham.

The BCSP will ensure that it knows of all agencies in the city dealing with:

  • -  Begging/Rough Sleeping

  • -  Road Accident Causes

    The BCSP will enable the bringing together of partners to enhance services, identify gaps in provision and look to aid their closure where it can.

Key Outputs

  1. a)  Refresh links with Birmingham Road Safety Partnership (BRSP) to identify how BCSP can contribute to their interventions.

  2. b)  Identify ambassadors for the prevention of road accidents within partners and arrange for presentations to all ten Police and School panels within the city.

  3. c)  Instigate collaboration between the BRSP and Police and School Panels to provide effective inputs into secondary schools. Consider commissioning input if required.

  4. d)  Further to CC5(c), identify how to address gap in primary school intervention delivery.

  5. e)  Identify how the CSP can support the OPCC in their attempts to improve road safety in the city.

  6. f)  Review current arrangements and services in the city that contribute to tackling Begging/Rough Sleeping and Road Accident Causes in the city and identify where the CSP can add value.

  7. g)  Influence BCC homeless strategy to ensure CSP’s begging/rough sleeping approach is considered.

  8. h)  Identify how to better co-ordinate agency/partner services to reduce attractiveness of sites to aggressive begging (e.g. timings of street cleaners, timings of patrols etc.).

  9. i)  Develop communications strategy to give the public guidance over what to when approached by an aggressive beggar.

  10. j)  Liaise with Birmingham’s business community to ensure that priorities remain relevant to them.


  • -  Completion of outputs CC5(a-h)

  • -  Improved perceptions around frequency of aggressive begging in the city

  • -  Reduced number of statutory homeless people in Birmingham.

  • -  Reduced deaths/serious injuries from road vehicle collisions

  • -  (other measures tbc)


Develop the capacity and ability of communities to engage effectively with the CSP.

Alongside other city partnerships, agencies and initiatives, support the development of community capacity across Birmingham’s neighbourhoods to be able to engage with and get involved in important neighbourhood issues such as crime, ASB, community cohesion and vulnerable communities.

Essentially, help communities to help themselves.

Key Outputs

  1. a)  Understand how partners intend to develop community capacity, engagement and ownership with particular consideration of WMP’s Active Citizens project.

  2. b)  Work closely with the third sector and particularly the third sector assembly and voluntary sector council to understand and support its role in developing community capacity with respect to community safety related issues across the city’s neighbourhoods.

  3. c)  Support the developing social media coverage and engagement of community safety agencies, issues and local communities to improve communication and dialogue across the city.


  • -  Completion of outputs CC6(a-d)

  • -  (measure around number of identified community groups and administration of their details)


Consolidation of BCSP Counter-Terrorism responsibilities.

The BCSP will ensure that it fully understands all areas of counter-terrorism work that it can contribute to. It will work with appropriate agencies to enhance their provision of the UK Government’s CONTEST strategy within Birmingham, helping to close service gaps where appropriate.

Key Outputs

  1. a)  Develop links between CSP and Birmingham CONTEST Board, identifying areas where the CSP can assist.

  2. b)  Publicise Operation FAIRWAY within partner agencies to strengthen Birmingham’s partners’ responses to the terrorist threat.


  • -  CONTEST board minutes reviewed and CSP feedback given.

  • -  Increased number of partner agencies confirmed as showing the Operation FAIRWAY film.